Payment Methods
At Elrien, we’ve designed the shopping experience to be simple, secure, and convenient because fashion choices should be your only concern, not checkout hassles.
Accepted Payment Methods
We accept the following payment options for all online purchases:
- Amex
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
All transactions are completed in British Pounds (GBP) and processed through encrypted checkout systems to keep your personal and payment data fully protected.
Payment Security
We take your privacy seriously. Our site is secured with SSL encryption and works alongside trusted payment partners to ensure your details stay safe. We do not retain your card information; your payment stays private and protected.
Charges and Authorizations
Your payment method will be charged immediately after checkout. In some cases, a temporary authorization may appear on your statement before the final amount is confirmed.
Issues With Payment?
If you’re experiencing a payment issue, please ensure your billing information matches the details held by your payment provider. Still need assistance? Contact us at info@elrien.com and we’ll be happy to help you complete your order.
Fraud Protection
To protect our customers and maintain secure transactions, all orders are subject to verification checks. If any unusual activity is detected, we may contact you for confirmation before processing your order.
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Customer support team
Company: Elrien
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number:Â 16885646
Email:Â info@elrien.com
Phone:Â +447848164572
Our team is available 7 days a week from Monday–Sunday, 09:00–18:00 GMT
We do our best to respond to your email within 1-2 business days.
Support Information: Our customer service operates from the United Kingdom and provides dedicated English-language support for UK customers.