Elrien is where modern fashion meets everyday ease. We offer timeless, adaptable pieces that bring confidence and sophistication to your daily wardrobe style that fits effortlessly into real life.
Yes, we offer Free Shipping in the United Kingdom!
Orders are processed within 1–2 business days.
Delivery takes approximately 5–8 business days after dispatch, with a total estimated delivery time of 6–10 business days.
Orders placed after 12:00 PM (GMT) are processed the next business day.
At this time, we only ship within the United Kingdom. We’re focused on delivering a high-quality local experience if we expand shipping zones, you’ll be the first to know!
Returns are accepted within 30 days of receiving your item, as long as they’re unworn, unwashed, and in original condition. For more information, please refer to our Refund Policy.
Customers are responsible for return shipping. To start a return, just email us at info@elrien.com.
Refunds are processed within 10 business days to your original payment method.
Depending on your bank or card provider, refunds may take up to 14 business days to appear on your statement.
Refunds are processed within 10 business days to your original payment method.
Depending on your bank or card provider, refunds may take up to 14 business days to appear on your statement.
Absolutely. If you would like an exchange:
1) Contact our customer support team.
2) Our team will advise the fastest option.
In most cases, we may recommend returning the item for a refund and placing a new order for the replacement.
This ensures the quickest handling and accurate stock processing.
Pay securely with: Amex, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, UnionPay and Visa. All payments are securely processed and encrypted.
Yes. Your privacy and security are our top priorities. Elrien uses secure checkout technology and never stores your payment details.
First, check your tracking link on our Track order page. If it’s been more than 8 business days and your parcel hasn’t arrived, email us at info@elrien.com and we’ll investigate right away.
If your order hasn’t shipped yet, please contact our customer service team within 24 hours of placing your order, and we’ll do our best to accommodate.
Once your order has been dispatched, changes or cancellations are no longer possible.
No worries we’re here for you. Just drop us a message at info@elrien.com and our friendly support team will be happy to assist.